Yes, we are fully insured with extensive Public Liability and Employer’s Liability Insurance.
We are fully insured and bonded and are more then happy to send certificates of insurance at your request. It is important to work with companies that are insured and bonded to make sure you protect your families’ most valued assets.
Every member of staff can be CRB checked if required, we have the facility to carry out these checks as and when required.
Yes, all our members off staff have to conduct an initial training folder with us and also are trained on the individual site where they will be allocated, such as floor plans, health and safety and security of the premises. They are then also monitored by a supervisor where extra training will be provided if necessary. All members of staff are also fully trained in each and every product that they will be required to use whilst on your premises.
Yes all staff have to be uniformed, and is strictly monitored. This enhances security for the clients site and also portrays our professional image.
All staff are monitored regularly by our mobile supervisors and also our contracts manager, who will visit the clients premises on regular occasions to make sure that the clean is of the highest standard.
You wouldn’t be! We have so much belief and are so confident in the service that we provide that we only place a 30 day termination period on the contract. Therefore you would not be tied into a contract if your unhappy, which we are extremely confident wont happen.
Direct OCS has over 20 year’s experience within the cleaning industry. We use the most advanced cleaning methods coupled with the latest technologies to deliver an unrivaled cleaning service. Many companies have trusted Direct OCS with their site cleaning and from these we will provide you with written references for your peace of mind.
Yes the cleaner that we start on your site will be trained to your specific needs. This cleaner will be the same each time. With that said our staff our entitled to holidays and also from time to time may be ill. In this case we will supply you with an experienced mobile cleaner.
